Questions

By Lipa na M-Pesa, Pochi la Biashara, to 0757 129 941. After you place your order the payment page shows the exact amount. Pay, then enter the M-Pesa code from your message. We confirm it and email your receipt.

In-stock items: usually 1 to 3 days in Nairobi. Imported items: 5 to 15 days to source, then 35 to 75 days to ship. Shipping details.

We don't take returns or give refunds for change of mind. Each eligible item has one genuine exchange if it arrives wrong, damaged or faulty; please check your order on delivery. Exchange policy.

Choose your vehicle on the RokensMotor page, and add your VIN or chassis number at checkout. We check the fit before buying or dispatching.

Asking is free. If you go ahead, the quote includes our sourcing and verification fee (KES 2,000 per request), shipping, estimated duties and delivery.

Yes. We clear every order through the Kenya Revenue Authority; you don't deal with agents. Import and customs.

Yes. Log in and open the order, or use Track order with your order number and phone.

Yes, to every county by courier. The fee is shown at checkout. You can also collect free from Muthaiga North, Nairobi.